Feb 28, 2021I Built An Operations System For A Quilt ShopI chose to build this project for a local quilt shop called The Quilted Windmill. I work for this small business and know how to use their system. I’ve noticed that they don’t have a central location for a lot of their information. They have systems in place that work…Operations5 min readOperations5 min read
Feb 21, 2021How I made a FAQ page for a local bakeryBricktown Bakery is a local bakery that has been really popular since it opened. Their customers are loyal and involved. Where I believe they have an opportunity is in the management of online Customer Service. They get many repeat questions on social media and through calls. I’ve looked at their…Customer Success4 min readCustomer Success4 min read
Feb 14, 2021We View Modesty All WrongModesty. Everyone thinks about it differently. Some people think of the dumb rules at camp. Some people just don’t want to think about it because it tends to be controversial. Some people think it’s just common sense, you do it to protect other people or yourself. In part, all of…Modesty4 min readModesty4 min read
Feb 14, 2021How Challenge Challenged Me As A StudentI’ve tried a couple of different strategies for my education. I was homeschooled by my mom and I did some online classes. I remember when my younger siblings started with Classical Conversations while I did online classes. …Classical Conversations5 min readClassical Conversations5 min read
Feb 7, 2021Tips For How To Work With Difficult Co-WorkersWe’ve all dealt with at least one of these people: You are trying hard to help achieve a goal and they’re disengaged from the team. A project requires everyone to work together and they aren’t trustworthy to do their part. Someone who seems to cause drama wherever they go. These…Difficult People6 min readDifficult People6 min read
Feb 7, 2021How I Overcame Being OverwhelmedOverwhelm. To submerge. To overpower. When I was a little girl I was scared of having too many blankets in my bed. What if they swallowed me up and I couldn’t get out? We all know what it feels like to be swamped. …Overwhelmed5 min readOverwhelmed5 min read
Jan 28, 2021Why Operations Is The Refresh Button In A BusinessWhat if Gmail never refreshed? Social media? Youtube? What would happen? Every time you checked Gmail, there would be no emails. Every time you checked social media, there would always be the same posts. Every time you checked Youtube, there would be the same videos. What’s the problem with that…Operations3 min readOperations3 min read
Jan 22, 2021The Importance Of Being Earnest (At Marketing)Gwendolyn in The Importance Of Being Earnest once said, “My ideal has always been to love someone of the name of Ernest. There is something in that name that inspires absolute confidence.” I don’t blame her. Personally, I wouldn’t pass up a great guy just because his name isn’t Ernest…Marketing4 min readMarketing4 min read
Jan 14, 2021The Real Goal Of The Sales RoleI come from a fairly cheap family. We get what we need and that’s it. My parents bought a car once at the dealership and have not returned since. We’ll get a used car from our neighbor. Why? Saving money is a large part, but what was the key factor…Sales3 min readSales3 min read
Jan 7, 2021Customer Success is What Now?When you work at an apple orchard complete with lots of apples, several food venues, an apple slingshot, a tractor ride, and bouncy pillows, you learn about the apple industry and even more about people. I’ve worked in several different areas of this apple orchard during their main season. What…Customer Service4 min readCustomer Service4 min read